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5 Ways You May Be Frustrating Your Clients

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5 Ways You May Be Frustrating Your Clients

Today, I’m here today to talk about five ways you may be frustrating your clients. And before we jump in, I want to say that if you realise that you are doing any of the 5 things that I'm about to talk about, please do not be too hard on yourself. This episode isn't here to shame you, guilt you or make you feel like a bad business owner. No one benefits from you feeling bad, especially not you.

This episode is here to help you become self-aware about some things that may be tarnishing your clients experience with you, and ultimately may be stopping them from telling all their friends about you and working with you again!

So listen to this podcast episode, not with self-criticism in mind, but listen with a view to improving your service and making your clients happier.

Happier clients will work with you again and shout your name from the rooftops!

Now, let’s dive in to five ways you may be frustrating your clients. Click play on the podcast player below or keep reading!

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How to Find More Time to Work on Your Business

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How to Find More Time to Work on Your Business

I'm guessing you want to spend more time working on your business and not just in it… but you can’t seem to find the time.

You spend all your time working with clients or looking for clients. And when you’re not, you are taking care of kids (if you have them), looking after your house, spending quality time with your partner… All wonderfully important parts of life, of course!

But when you’re so busy, how do you find the time to work on your business?

I’m sure you have things that have been on your todo list for forever like...

  • Organizing your business

  • Reading that business book everyone’s always raving about

  • Improving your client experience

  • Hiring a virtual assistant

  • Launching a course

In today’s episode, I’m chatting with you about four practical ways to save up to 4 hours a day. And I want us to talk about a mindset shift that’s really important to make if you want to stop feeling like you never have time to work on your business. You do have time. I’ll show you in this episode.

Hit play on the podcast player below to tune in! (Or listen on iTunes, Google, Spotify or Stitcher.)

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Student Spotlight: How Lindsay Built a More Reliable Income By Adding Passive Income Streams to Her Business

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Student Spotlight: How Lindsay Built a More Reliable Income By Adding Passive Income Streams to Her Business

Every now and then I like to highlight one of my students and talk to them about their success story. It’s my little way of showing you the possibilities that come with organizing your life and business.

In this episode of the Simple Business show, I'm talking to Lindsay Page of Lindsay & Co. She is a Virtual Assistant Coach who helps women launch their very own home-based VA business and has a 6-week group coaching program, VA Career Kickstarter.

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"Charge What You’re Worth” is BAD advice

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"Charge What You’re Worth” is BAD advice

“Charge what you’re worth” is meant to empower solopreneurs, but it often causes them to undercharge or overcharge. Stick with this video if you want to learn the key to charging the RIGHT AMOUNT.

This saying is thrown around the internet a lot but I couldn’t disagree more. Here are three reasons why:

01.

Your ideal client doesn't really care what YOU are worth. They care about the transformation your service provides, and what THAT is worth.

So if you get a lot of clients saying you're too expensive, take a look at your marketing message: are you speaking about the service itself, the deliverables, your years of experience, where you studied etc?

OR are you focusing on talking about the transformation your service creates for your client?⁠

Will your service help them get more sales?

More subscribers?

Those are examples of external transformations.

Internal: How does your client feel now compared to how theyll feel after your service? For example, they may fee

How will your service get them from where they are to where they want to be?

The more you can emphasize just how your client’s lives or businesses or whatever will transform after they work with you, the higher they will value your service. Because they’re not really buying a service from you. They’re investing in a transformation.

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The Simplest & Fastest Way to Attract More Clients? Pick a niche!

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The Simplest & Fastest Way to Attract More Clients? Pick a niche!

Looking for a simple way to attract more clients or sales? I’m going to show you how narrowing my niche helped me make over $278,000 & counting.

I help a lot of solopreneurs who are struggling to reach consistent 5k months and book clients consistently. And they all have one thing in common:

No niche!

Sound familiar? Maybe you’re a life coach who helps boutiques, freelance designers, dog walkers, accountants AND law firms.

Or maybe you’re a freelance artist who sells website design, photography, coaching AND copywriting.

Mistake:

When you try and speak to EVERYBODY, you speak to NOBODY.

You make NOBODY land on your website & think “this girl GETS ME, it’s like she’s in my head!!”

And that’s the kind of connection you need to make with your ideal clients & customers if you’re going to convince them to pay you hundreds or thousands of their hard-earned cash.

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